Digital Marketing trends that set to grow this year! Gloucestershire based digital marketing company can help you enable chat bots today.
The popular interactive chat facility that often pops up on tech websites is set to become more popular in 2018 as yet more businesses test out this robotic chat device.
The best thing about the new generation of chatbots is as the name suggests they are robotic thus meaning theres no need for an actual human to sit in an office and monitor the chat interface. This works by making use of AI where the chat system has already been programmed to understand the conversational tone of the chat and search for algorithm changes and send pre determined answers!
Its hoped that with further advances in AI technology the chat bots will even be able to provide personal recommendation on products. The chat bot will become even bigger in 2018 as the technology becomes more mainstream and its definitely something that all good digital marketing companies should mention during an initial consultation.
We're are always determined to be one step ahead which is why we have been talking to both our website development and digital marketing clients for many months about the benefits of utilising the services of a chat bot on their site. We have clients in Gloucestershire and Cheltenham who have enjoyed experimenting with an interactive chat widget on their site and seeing for themselves how it can impact on the customer service.
Do you utilise chat bots on your existing website? Or perhaps you would like to chat to our digital marketing team about how then can transform your customer service skills.